Design-led AI implementation for service firms of 10 to 80 people
Redrawn starts with your org chart, your people, and last week’s actual work. We redraw who does what and how the work moves, then build AI into those new flows alongside your team. The same people, doing clearer work, with a lot more of the week back.
Free. No deck. You leave with three named workflows, or a straight answer that we aren’t the right help.
The week as it runs
The week, redrawn
01
Service firms of 10 to 80 people that sell expertise, where the week is full of the same messy work and the org chart no longer matches how work actually moves.
Agencies, design and brand studios, architecture and interiors practices, consultancies, accounting firms, and small law firms all tend to run this way. The work is document-heavy, full of reviews and handoffs, and delivered through people who are very good at what they do.
AI could take a real share of that week. Most firms try by buying a tool, holding a workshop, and hoping. The tool lands on top of the old week and quietly dies. The roles and the flows never changed, so nothing else did either.
02
Four steps, always in the same order. Each one stands on its own, and you decide on the next only after you’ve seen the last.
No deck and no pitch. You walk us through last week’s work, ideally with someone who does it, and together we name three workflows worth rebuilding. Afterwards we send a one-page offer, or tell you plainly that it isn’t a fit.
You give us your org chart, what each person actually does, and the flows you already run. We give back a new org chart, the flows redrawn, and a stop / start / now-with-AI line for every person.
We build up to five flows from your Picture in your own tools, run them on live work, fix what breaks, train the people in those seats, and leave a playbook. It’s sold separately, only after a completed Picture.
Tools change, models change, and people join. If you want, we stay on to keep the new flows running and in use, at a fixed monthly price. If you’d rather run it yourselves, the playbook is built for that.
03
The Operating Picture is a drawing of your firm as it could run: the same people in clearer seats, with AI written into the work where it helps and a person still deciding where judgment matters.
Incomplete is fine. It just has to be real.
In a real Picture there is one line for every person, by name. A few from the example studio:
| Seat | Stop | Start | Now with AI |
|---|---|---|---|
| Founder | Drafting proposal decks | Only price and promise | AI pulls past proposals |
| Account leads | Hunting for status | Client decisions | A living intake pack |
| Producer | Firefighting | Owning the path | A board that updates itself |
| Designers | Blank-page first rounds | Direction and finish | A first pass waiting |
| Studio manager | Being the search engine | Running the library | AI handles retrieval |
| Ops and billing | Retyping numbers | Exceptions and money | The job feeds the invoice |
If a box disappears from the chart, the person in it moves to better work. The Picture is never a map of who to cut.
04
Fixed prices, published here and held. If your firm is bigger or the work is messier than these limits, you get a new quote before anything starts, never a quiet overrun.
Step one
$15,000 fixed
About 1.5 to 2 weeks, starting when your inputs arrive
It stands on its own. You can take it and act on it yourselves.
Step two
$30,000 fixed
3 to 4 weeks
Sold separately, only after a Picture. There is no bundle discount.
Optional monthly support, so the flows keep working as tools, models, and people change.
We watch the flows we built with automated checks, alert your flow owner and us when something fails, send a short monthly status note, and keep access lists and documentation current. Fixes are billed hourly, only when you approve them.
Upkeep of the built flows, a monthly working check-in with your flow owners, and a small bank of hours for improvements and training new hires. We also keep your Picture current as people change.
Everything in Core, with more hours each month and a written usage review. It suits firms that are hiring, changing quickly, or running more flows.
For clients who took the Picture only
A quarterly session to update your org chart, per-person lines, and flow drawings as the firm changes, with a short note on what changed and what to consider next.
Extra hours beyond any plan are $250 an hour, agreed in writing before the work starts.
05
The Picture keeps the same people with clearer roles. We sell time back and cleaner work. If the goal is fewer names on the chart, we aren’t the right help.
There’s no 40-page AI strategy. You get drawings your team can use on Monday and, if you go on to the Sprint, flows that run on real work.
We don’t pick a vendor and walk away. We start with the work and your existing tools, and choose anything new for the flow, never the other way round.
06
It’s a working meeting, not a pitch, and there are no slides. You walk us through last week like we’re a new hire, and we ask where the time went, what waits on a person, and what gets redone. We sketch your org as you describe it. By the end we’ve either named three workflows worth rebuilding or agreed that now isn’t the time. It’s free.
The owner or whoever makes the call, plus at least one person who actually does the work. The session goes much better when someone can describe last week from the inside.
We’ll say so plainly and won’t leave a proposal behind. If the week and the org get clearer later, we’re glad to try again.
No. The Picture stands on its own, and some firms will act on it themselves. The Sprint is a separate decision you make after you’ve seen the Picture, which is also why there’s no bundle discount.
Yes, if you’re up to about 80 people. The fixed $15,000 price covers up to 40 people, 8 workflows, and one business. Larger firms, several brands or sites, or more workflows get a clear quote before the work starts.
The Picture takes about 1.5 to 2 weeks, and the clock starts when your chart, roles, and flows arrive. The Sprint takes 3 to 4 weeks, depending on how many flows we build.
Whatever fits the flow and your rules. We start with the tools you already pay for. You decide which AI tools are allowed and what data may go into them, and your data only goes where you’ve agreed in writing.
Not from us. The Picture keeps the same people and gives them clearer seats. If someone’s old work goes away, they move to work that matters more. We don’t take on work where headcount cuts are the goal.
07
Send a short note with your firm, roughly how many people, and one piece of work that always takes forever. We’ll find a time. Bring someone who does the work.
Book a 45-minute working sessionFree, with no deck. Afterwards you get a one-page offer, or a straight answer that it isn’t a fit.